Public transport at the door. Therefore your feedback is very important to us. It is always a pleasure to receive positive feedback. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Frank D., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. At Novotel Suites, we strive to offer every customer a first class service experience. Looking to enjoy an event or a game? The room was spacious but poorly decorated and quite weared. That’s why we won’t recommend or will come back. Please note the exceptions in certain federal states and also note that mouth-nose mask must be worn at all times in the public areas of our hotel. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WIFI. The room featured a large double bed and a small single bed on the other side of the. Please be assured that we will take the appropriate measures to solve the problem and prevent it from occurring in the future. The Lohmühlenstraße metro stop with a good connection to the city centre is right outside the hotel. Lunch is with good variation ind different types of food. See more questions & answers about this hotel from the Tripadvisor community. Optic fiber technology provides the highest possible speed of Internet connection. There are more places to choose from in the Hamburg area. Yes, a parking garage and paid public parking on-site are available to guests. Payments made by partners impact the order of prices displayed. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Anders Rorbak M., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Zudem werden wir an all den Punkten arbeiten, die in Ihrer Bewertung nicht optimal gewesen sind, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern, denn Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. The walk from the hotel to downtown quickly becomes sketchy. Guests can enjoy a lounge during their stay. Subway-stop next door. When leaving the hotel we were told that the parking lot was paid but when we tried to leave we had to go back and pay. Rest of the room was okay. We noticed that you're using an outdated browser. It is always a pleasure to receive positive feedback. Good staff Allier friendly and helpful, Frank K. D. Friends - 13/10/2020 Confirmed reviews ALL, It was a good experience n very peaceful place, Helle Couples - 27/09/2020 Confirmed reviews ALL, Very good experience. Please see our partners for more details. The venue was opened in 2002. … We are delighted that you are satisfied with your stay, the hotel and our staff. ). Therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Find rooms from £65 to £122 at Novotel Suites Hamburg City. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. What are the cleanliness and hygiene measures currently in place at Novotel Suites Hamburg City? Overall good stay, Jonas Families - 01/08/2020 Confirmed reviews ALL. We hope you had enjoyable days in Hamburg and a save journey back home. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Hamburger Dom and Hagenbeck Zoo. The Suites are equipped with kitchenette, double bed and extra bed, shower, bathtub and separate toilet. Anonymous Families - 29/07/2020 Confirmed reviews ALL. The Novotel Suites Hamburg City merely a few steps away from the Outer Alster Lake provides an ideal starting point for city tourists. Perfect that we could book time for breakfast to awoid many people at the buffet, Anonymous Families - 23/09/2020 Confirmed reviews ALL, Frank R. Families - 30/08/2020 Confirmed reviews ALL, The personal tries its best to deal with customer's particular situations, Gautham Families - 23/08/2020 Confirmed reviews ALL, Jens L. A. Therefor we will share your review with our team. And please be assured that we will take the appropriate measures to train and sensitize our employees to prevent future events. Start the day with our extensive buffet breakfast and put the day to bed at the hotel bar. It is always a pleasure to receive positive feedback. Guests enjoy the locale. Not very nice neighbourhood - but the hotel is not to blame, Anonymous Families - 20/07/2020 Confirmed reviews ALL, Anonymous Families - 17/07/2020 Confirmed reviews ALL. Novotel Suites Hamburg City - Novotel Suites Hamburg City offers lovely accommodation close to Hamburg Hauptbahnhof as well as entertainment activities, an internet connection and seating. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Jonas Vejby N., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. 185 Airconditioned suites,30m² in size. Jungfernstieg is 11 minutes away from your Novotel suites by subway. It is always a pleasure to receive positive feedback. Located in Hamburg's Saint Georg neighbourhood, Novotel Suites Hamburg City is in the city centre and near a metro station. Compare reviews and find deals on hotels in with Skyscanner Hotels. Therefor we will share your review with our team. Because it's our deepest interest that our guests feel welcome at any time. You can also walk to the Central Station (about 10 min.) We are looking forward to welcoming you again and wishing a pleasant and successful week! Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Sehr geehrte Frau S., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Suites Hamburg City. Careful cleaning. Novotel Suites Hamburg City hotel is easily accessible by public transportation. Egypt or Bahrain, up to 30% off. Search for the cheapest hotel deal for Novotel Suites Hamburg City in Hamburg. Own or manage this property? I will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff. Unfortunately, the rooms are pretty old and at least the room I was allocated was in urgent need of some refurbishment. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We enjoyed staying at this hotel. Please allow me to sincerely apologize. We are looking forward to welcoming you again and wishing a pleasant and successful week! Basement garage for 115 cars. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Ulrik H., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. Besides, it was annoying that while there was a kettle in the room, there were no cups or tea bags or coffee to use it with! Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Gautham N., We are thankful for the great review about your stay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The Tripadvisor web site may not display properly. The Novotel Alster lies in the Hohenfelde district, 150 feet from Lübecker Straße Underground Station. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. It is meant to be a 3 star hotel, but at the moment it falls short of this from my point of view. Everything needed was provided and staff was very polite and helpful. We are sure that this feedback will serve as an encouragement to all of our staff. Accommodation and breakfast are free for children. WiFi is free, and this hotel also features a restaurant and a gym. We look forward to hearing from you about your concerns and hope you give us the opportunity to serve you better in the near future. Easy parking and the bar is ok. Room design was good for our needs (three people, with movable dividers separating the main bed from the other). Just make sure to check this property's cancellation policy for the exact terms and conditions. Now £77 on Tripadvisor: Novotel Suites Hamburg City hotel, Hamburg. I found Novotel Suites in Hamburg below my quality expectations. We stayed on 2nd floor and had no distraction. It has 185 rooms on 17 floors. We had 4 Days at Hamburg suites , and we where happy to have a Nice but a little worn out furniture. I will share your comments with our team. Couples particularly like the location — they rated it 8.5 for a two-person trip. See … I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. EARLY CHECK IN FROM 8AM (Paying) Need access to your suite from 8 am on the day of arrival? We are delighted that you are satisfied with your stay, the hotel and our staff. Book Novotel Suites Hamburg City hotel, Hamburg on Tripadvisor: See 1,526 traveler reviews, 376 candid photos, and great deals for Novotel Suites Hamburg City hotel, ranked #117 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Which popular attractions are close to Novotel Suites Hamburg City hotel? Lübeckertordamm 2 Hamburg. If you are planning a longer stay, you're at the right place. Read 10 reviews from real guests and see 13 photos. The suites are spacious with comfortable furnishings, and feature a bathtub and kitchenette with tea and coffee-making facilities. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The 3-star Novotel Suites Hannover Hotel boasts a stylish lobby in warm colors. What food & drink options are available at Novotel Suites Hamburg City hotel? The Alster lakes are a few minutes walk away. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, Online check-in: Your arrival will be carefully prepared by our team, WIFI in the communal areas Free WIFI in communal areas of the hotel. Genießen Sie die Nähe zu vielen Sehenswürdigkeiten und Shoppingmöglichkeiten. Novotel Suites Hamburg City is a 3-star hotel close to the train station and metro. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Nice spacious rooms, bathroom with bathtub and separate shower, good breakfast with lots of choices. Novotel Suites Hamburg City hotel, Hamburg: See 1,526 traveller reviews, 376 user photos and best deals for Novotel Suites Hamburg City hotel, ranked #117 of 338 Hamburg hotels, rated 4 … The ALLSAFE label stands for our new cleanliness protocols and standards & ensures that they are adhered to in this hotel. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Novotel Suites Hamburg City that suits you best. Ralph A. S. Couples - 20/03/2020 Confirmed reviews ALL, We had a good stay, the room was quite large, everything was fine, no complaints, Slow and inefficient reception attendance, Paulo Business - 18/03/2020 Confirmed reviews ALL. And yes, the hotel is very central and not in the countryside, but nothing happened to any of our guests in the past. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Karen F., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. We are sure that this feedback will serve as an encouragement to all of our staff. Bathroom was clean and featured a bathtub and a shower cabin. It means we can remember your details, show ads that interest you and keep improving our services. Room was large and convenient for family stay. This is the version of our website addressed to speakers of English in United Kingdom. I had to deal with reception on two occasions only: check-in and check-out. I am sorry that your experience with our bathroom did not meet your expectations. Lean back in your comfy chair and live out your passion for travel across five continents. Overall, the hotel is conveniently located, but it would be great if Accor group would spend some money on full refurbishment. We are delighted that you are satisfied with your stay, the hotel and our staff. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Rome2rio makes travelling from Novotel Suites Hamburg City to Hamburg Airport (HAM) easy. The central location and U-Bahn station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Room types may vary. The 30 m² suites have a kitchenette, double and extra bed, shower, bathtub, separate toilet … Family stays at Novotel Family stays at Novotel . The Novotel Suites Hamburg City is a 10-minute walk from Hamburg Central Station, the Mönckebergstraße shopping street and the Alster Lake. Search. U-Bahn station. This 4-star hotel in central Hamburg offers rooms with free WiFi. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Novotel Suites Hamburg City hotel, Steigenberger Hotels And Resorts in Hamburg, The Leading Hotels Of The World in Hamburg, Hotels near Jean Andre Massage & Kosmetik, Hotels near Hamburg University of Applied Sciences, Hotels near NIT Northern Institute of Technology Management. The hotel is good but the area Steindamm in which the hotel is located felt very unsafe/unpleasant. What are some restaurants close to Novotel Suites Hamburg City hotel? Rooms at the Novotel Hamburg Alster are air-conditioned and include a wardrobe, 55-inch cable TV, desk, safe, mini fridge, USB sockets and coffee/tea making facilities. or to the Rathaus Platz (15 min.). or to the Rathaus Platz (15 min. Look forward to spacious rooms with a cosy ambience. Please allow us to sincerely apologize. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Sapar A., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. 24 Hour services include Boutique Gourmande gourmet food counter and bar. Your accommodation at a glance . Mit herzlichen Grüßen Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Frank R., We very much appreciate your comments regarding your very long stay at the Novotel Suites Hamburg City.